Privacy Policy | Consult Psychology

A Introduction

Welcome to the Consult Psychology website. Here at Consult Psychology we respect your privacy and are committed to protecting your personal data. This policy explains how we look after your personal data in compliance with the General Data Protection Regulation (GDPR).

Consult Psychology is a consortium of independent psychologist’s, each responsible for processing their own data.

Please contact Dr Carol Galvin or Dr Rachel Woodward with any questions about the personal data we process.

Initial contact information will be the responsibility of joint data controllers Dr Carol Galvin and Dr Rachel Woodward. Information gathered during the initial 15-minute consultation and any uptake of service eg assessment/therapy sessions/reports will be the sole responsibility of the individual psychologist, either Dr Carol Galvin or Dr Rachel Woodward.

Contact email: consultpsychologyne@gmail.com; dr.rachelwoodward@gmail.com; drcagalvin@gmail.com

B The data we collect

Personal data, or personal information, relates to any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you submit a contact request on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

C Using your personal data

Personal information submitted to us through our website will be used for the purposes specified in this policy. We may use your personal information for the following:

Administering our website and business.
Personalising the website to meet demand/need.
To improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.

Information disclosed during assessment and therapy sessions is all kept confidential in accordance with the clinician’s confidentiality policy which is discussed in the first session with you.

D Disclosing personal information

We may share your personal data with the parties set out below for the following purposes:

If we are required to do so by law or in connection with any ongoing or prospective legal proceedings

In the case of emergency if we reasonably believe that your mental or physical health requires urgent treatment or we are concerned about the safety of someone else, including a child or vulnerable adult in which case we may disclose information to your GP or other health professional without your consent.

E Retention period

We will only store your personal information for as long as we are required to do so by law.

We will retain any documents relating to ongoing or prospective legal proceedings and in order to establish, exercise, or defend our legal rights.

F Security of personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.

‘Consult Psychology’ website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

G Additional Information

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you have any concerns about the way your personal information has been processed please contact us by using the Contact Form or email: drcagalvin@gmail.com; dr.rachelwoodward@gmail.com

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Terms and Conditions

If you continue to browse and use this website, you are agreeing to comply with, and be bound by, the following terms and conditions of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced on this website that are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Consult Psychology uses third-party sites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Consult Psychology's website uses cookies (small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site), to collect information. Some cookies are used to ensure security, others collect basic information about your computer and its connection to the Internet (for example, the name of the domain from which you access the Internet, the date and time you access the website, etc.). The generic information is collected by cookies is used only to assist in site management and development for statistical purposes. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site. This website contains links to other websites, Consult Psychology is not responsible for any third party cookies. Should you wish to block third party cookies, please refer to your privacy setting options.